Privacy Policy

Effective Date: 23-09-2024

Welcome to Surya Homestay. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.suryahomestay.com (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

1.1 Personal Data

  • Name, email address, and phone number: When you fill out forms, register on our site, or subscribe to our newsletter.
  • Billing information: Such as credit card numbers, when you make purchases or bookings.

1.2 Usage Data

  • Cookies and similar technologies: To collect information about your browsing activities, pages visited, and referral URLs.
  • Log Files: Including your IP address, browser type, internet service provider, entry/exit pages, and date/time stamps.

1.3 Location Data

  • We may collect information about your general location using your IP address to understand user preferences and provide a localized experience.

2. How We Use Your Information

We use your information to:

  • Provide Services: Process your bookings, purchases, and respond to inquiries.
  • Personalize Experience: Tailor content and recommendations based on your preferences.
  • Communication: Send you updates, newsletters, and promotional materials if you have opted in.
  • Analytics: Analyze user behavior to improve our website and services.
  • Legal Compliance: Comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, or email delivery.
  • Legal Obligations: If required by law, regulation, or legal request, we may disclose your information to authorities or other entities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance User Experience: Remember your preferences and previous interactions with our site.
  • Analytics and Advertising: Measure traffic and user activity and display relevant ads. You can control cookie settings through your browser options.

5. Security of Your Information

We use various security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request the deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access and Update: Request access to or updates to your personal data.
  • Delete or Restrict: Request deletion or restriction of your data.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [your-email@example.com].

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend that you review their privacy policies before providing them with any personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, particularly the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: suryahomestayofficial@gmail.com
Phone: +91 74781 62584
Address: Surya Homestay, Mim Tea Estate, Sukhia Pokhari, Darjeeling, West Bengal,734221, India